Refund policy
We hope you love your DOUBLE TAAKE pieces as much as we loved making them. If something isn’t quite right, we’re happy to help.
RETURNS
We accept returns within 14 days of delivery.
To be eligible for a return, your item must be:
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Unworn, unwashed, and unused
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In its original condition
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Free from stains, makeup, deodorant, perfume, or other signs of wear
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Returned with all original tags and packaging, when applicable
Items that do not meet these conditions may not be eligible for a refund.
To start a return, please contact us at info@doubletaake.com with your order number and reason for return.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping charges are non-refundable.
We recommend using a trackable shipping method when returning your order. DOUBLE TAAKE is not responsible for return packages that are lost or damaged in transit.
REFUNDS
Once we receive and inspect your return, we’ll notify you of its status.
If approved, your refund will be issued to your original payment method. Please allow additional time for your bank or card provider to process and post the refund.
EXCHANGES
Because our drops are produced in limited quantities, we cannot guarantee that another size, color, or style will be available for an exchange.
If you would like a different item or size, please contact us at info@doubletaake.com. If the item is available, we’ll do our best to help.
DAMAGED OR INCORRECT ITEMS
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the item.
We’ll make it right.
FINAL SALE
Items marked Final Sale at the time of purchase are not eligible for returns, exchanges, or refunds.
Gift cards, if offered, are also final sale.
ORDER CANCELLATIONS
We begin processing orders as quickly as possible. If you need to cancel or make a change to your order, contact us as soon as possible at info@doubletaake.com.
We cannot guarantee changes or cancellations once an order has entered processing or has shipped.
QUESTIONS?
For any questions about your order or a return, contact us at:
info@doubletaake.com
DOUBLE TAAKE
made for the girls who get it.